FAQ
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QWhat is the difference between Cabby MAX and NAKED Double?AAlthough both products use the same two blades, the handles are slightly different in terms of the mounting angle, which means that the way the force is transmitted varies slightly.
- NAKED Double has a lighter feel than MAX
- MAX has a faster production speed than NAKED Double.
- The shredded result is slightly more delicate with NAKED Double than with MAX (although it's a very close call).
[Differences in handles] The "Cabbage Peeler MAX" is a popular model that uses two blades instead of the "Cabbage Peeler Super Light." It allows you to shred the cabbage more quickly and delicately by gripping it firmly and placing your index finger in the groove, resulting in a stable and comfortable shaving experience. The "NAKED Cabbage Peeler Double" is designed with Nonoji's unique finger-hook ring handle, allowing you to shred the cabbage with a light touch without exerting excessive force.
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QDifferences between cabbage peelers (which cabbage peeler is best?)APlease refer to the information below to choose your preferred peeler. (For detailed differences between the Cabbage Peeler MAX and the NAKED Cabbage Peeler Double, please refer to the separate Q&A section.)
- Cabbage Pie MAX (2-blade): The 2-blade design allows you to shred twice as much cabbage. Also great for slicing onions and slicing rounds. Recommended for those who want to shred large amounts of cabbage quickly.
- NAKED Cabbage Peeler Double (Two Blades): The two blades allow you to shred twice as much cabbage. Also great for slicing onions and slicing rounds. Recommended for those who want to shred large amounts of cabbage quickly.
- Super Light Cabbage Peeler (1 blade): This is the lightest Nonoji peeler ever, allowing you to shave off even thinner, fluffier cabbage. Recommended for those who want to use it for everyday purposes such as peeling.
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QI can't cut cabbage properly, how can I do it properly?APlease select a heavy, firm cabbage, cut it in half, and run your finger around the core, scraping it along the corners. For more information, please watch this video . Please note that the cabbage peeler is a sharp tool, so please handle it with care.
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QI don't know how to use Susie & Mince.APlease watch the video to learn how to use it.
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QCan the peeler be washed in the dishwasher?AYes, it can be used. Depending on the type of dishwasher and the position in which it is placed, moisture or dirt may remain on the blade, so please check the product's heat resistance temperature before use. We also recommend rinsing it immediately after use.
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QWhat is the difference between the salad grater and the NAKED Rape Maker?AThe same specifications. The NAKED series is available in colors exclusive to specialty stores.
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QWhat is the difference between salad grated carrot and salad grated carrot?AThey have the same specifications, but come in different colors so please choose the color you prefer.
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QWhat is the difference between Daikon Surisuri and NAKED Daikon Grater?AThe same specifications. The NAKED series is available in colors exclusive to specialty stores.
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QCan the grater be washed in the dishwasher?APlease refrain from using the dishwasher.
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QI can't remove the sticker on the tray.AWe use removable adhesive, so please try peeling it off when it is dry and not in water.
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QAre the trays sold separately?APlease purchase the salad grater tray from the sales page here. We are currently not selling the radish grater tray alone.
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QThe lid of my lunch box is warped and rattling. Is there any way to fix it?AThe reason a lid warps or becomes loose is because the moisture content of the bottom of the lid, which has absorbed moisture from ingredients, is different from the dry top. Evening out the moisture content throughout the lid will correct the warping and loosening. On the other hand, excess moisture inside the lid can cause mold, so be sure to dry it thoroughly after washing.
Please try the following methods to deal with warping and rattling.
- To restore the original state, place the top of the lid face down on a flat surface covered with plastic wrap overnight. Lightly wetting the top of the lid will make the effect easier.
- If the above does not fix the problem: Put a small amount of water (about 1-2 mm) into a flat container such as a tray, place the lid top-side down, and let it sit for about an hour. After that, wipe off the water and stand it upright to dry thoroughly .
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QAre the lunch box lids available for purchase separately?APlease click here to purchase the lunch box lid only .
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QAre replacement packings for the lunch box available for purchase separately?APlease purchasereplacement lunch box packing from the sales page here.
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QIs the lid for the Magic Container available for purchase separately?APlease purchase Magic Container lids (with gaskets) from the sales page here.
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QI don't know which ear pick is right for me.AYou can find the earpick that's right for you here .
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QCan left-handed people use baby spoons to feed their babies?AAlthough it is designed for right-handed use, it can also be used by left-handed people without any problems.
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QIs the baby food spoon case available for purchase separately?APlease purchase the case for baby food spoons from the sales page here.
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QDo you have soft spoons for toddlers and left-handed elementary school students?AAlthough there are no versions for elementary school students, the same series does have a small soft spoon that is convenient for desserts, and a large soft spoon that can be used by adults.
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QWhat payment methods are available?AYou can choose from the following payment methods:
- Credit card (VISA, MasterCard, JCB, American Express)
- Amazon Pay
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QCan I change my payment method after placing an order?APlease note that you cannot change your payment method after your order has been placed.
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QDo you support the invoice system?AYes. We have completed registration as a qualified invoice issuer under the invoice system. The registration number for the qualified invoice issuer is as follows: Registration number: T2020001121725 Name: Nonoji Co., Ltd. If you would like a receipt issued, please contact us either 1) when placing your order: "Message to the store" or 2) after receiving the product: by email.
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QWhen will my product arrive?AWe usually ship products within one week of your order being placed.
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QCan I specify the delivery date and time?AWe do not accept requests for specific delivery dates. Items will usually be shipped within one week of order confirmation.
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QCan I change the order address or shipping address?APlease inform us of your exact address using the inquiry form. Please note that if the product has already been shipped, or even if it has not yet been shipped, we may not be able to accept changes depending on the timing.
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QCan you ship overseas?AWe are sorry, but we do not ship overseas. Thank you for your understanding.
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QIs there a shipping charge?AShipping costs are 550 yen (tax included) outside of Okinawa Prefecture, and free for purchases of 3,980 yen (tax included) or more.
Please note that shipping to Okinawa is 2,940 yen (tax included) and there is no free shipping. -
QCan I cancel my order?AWe can accept changes or cancellations to your order after it has been confirmed, provided that the product has not yet been prepared for shipping. Please contact us as soon as possible using the inquiry form. However, if the product has already been prepared for shipping at the time you contact us, we will not be able to change or cancel your order. Thank you for your understanding.
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QCan I return or exchange the product?AWe take every precaution to ensure our products are of the highest quality, but if the product you receive is damaged, soiled, or otherwise defective, please contact us via our inquiry form within 7 days of receiving the product. Please specify the product name and quantity in question. We will review your complaint and respond as quickly as possible. Due to the nature of our products, we cannot accept returns or exchanges for "customer convenience" after the product has been shipped. We appreciate your understanding.